Why Most ServiceNow Portals Fall Short
and How We Fix It
The Old Way
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Clunky, confusing layouts
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Users can’t find what they need
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Bloated with unused widgets
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Not mobile-optimized
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Inconsistent branding
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Low engagement & adoption
The Interstellar Way
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Clean, modern UI
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Personalized homepage & search
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Focused navigation based on role
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Fast load, responsive design
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On-brand visuals and language
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Designed to reduce tickets & frustration
ServiceNow services offered
Get conversion-proven Employee Centers, eye-catching portal designs, seamless integrations, and optimized ServiceNow experiences with expert delivery.
Full-Stack UX & Development
Design + BuildYou don’t just get mockups—you get portals built and ready in ServiceNow. I design in Figma and implement directly with CSS, JavaScript, UI Builder, and scripting.
Straightforward Custom Widgets
BuildNeed small UI polish? I’ll style OOTB components to match your brand. Need dynamic features? I build upgrade-safe widgets in UI Builder—no reckless cloning.
Persona-Specific, Role-Based Portals
Design + BuildHomepages and navigation tailored for specific roles using user criteria and best-practice layouts—so people find what they need in seconds.
Out-of-the-Box First, Custom Where It Counts
Design + BuildI start with OOTB to stay upgrade-safe, then add targeted customizations to fit your brand and workflows—without creating maintenance debt.
End-to-End Consulting
ConsultRoadmaps, governance, and clear decisions on OOTB vs. custom. You get documentation and training so your team can run confidently after launch.
AI & Virtual Agent, Ready on Day One
Design + BuildPlan and implement AI-powered experiences. I design the conversations, wire the intents, and ensure it all feels native to your portal.
Why choose
Interstellar Design
Senior-level work. Always.
You’re not passed off to a junior or a middleman. You work directly with me, a designer with 15+ years in UX, SaaS, and enterprise. No bloated teams. Just execution.
Design with ROI baked in
Pretty is the baseline. We build with strategy, SEO, and user experience top of mind. So it doesn’t just look good, it works.
Unlimited revisions
We don’t count rounds. We get it right. You’re not charged for caring about the details.
You own everything
Full rights. All source files. No paywalls. What we create is yours.
Transparent pricing
Flat monthly rates, no contracts, no surprise fees. You always know what you’re paying for.
Fast, flexible delivery
Design moves at Interstellar speed. Start fast, pause if needed, and always get deliverables on a tight timeline. No bottlenecks, no BS.
No contracts. No hassle.
Full-service creative support
that’s out of this world.
Hiring design help shouldn’t feel exhausting. We make it refreshingly easy.
Discovery & Personas
We map user roles (IT, HR, Ops) to clear needs so the portal fits real workflows.
Design & Prototype
Quick mockups and blueprints in Figma so you see the experience before build.
Integrate & Launch
Connect tools like Jira, Workday, and Teams; deliver an upgrade-safe portal.
Frequently
Asked Questions
With 12+ years of ServiceNow experience, I bring both design and development expertise. I create portals that balance out-of-the-box functionality with tailored UX improvements that scale with your business.
Both. I design in Figma and directly implement using ServiceNow’s UI Builder, Service Portal, Next Experience, CSS, JS, and custom widgets.
Yes. I can design and build from scratch or enhance existing portals—always keeping upgrade-safe best practices in mind.
My approach is hybrid: start with out-of-the-box for stability, and customize only where it adds clear value to your users and brand.
Depending on scope, projects range from 4–8 weeks for custom portals to 1–2 weeks for focused improvements.
Yes. I design conversational flows, integrate AI search, and ensure these tools blend naturally into the employee experience.
Absolutely. I build upgrade-safe integrations using REST APIs, IntegrationHub, and automation frameworks.
Yes. You can choose design-only, development-only, or full-service delivery depending on your needs.
Yes. Every project includes documentation and handoff sessions so your team can manage and update the portal with confidence.
Definitely. I often modernize existing portals—cleaning up layouts, improving navigation, and applying branding—without a full rebuild.
Pricing depends on scope. I offer flexible models: fixed-price packages for defined projects, or ongoing monthly retainers for continuous support.
Yes. I’ve supported startups, mid-size businesses, and global enterprises across ITSM, HRSD, CSM, and Employee Center.
hello@interstellardesign.studio
Drop me an email anytime!