Rocketlane Raises $24M to Enhance Professional Services with AI
San Mateo, CA – June 25, 2024 – Rocketlane, a platform designed to enhance customer onboarding and project delivery for professional service providers, announced a successful Series B funding round, raising $24 million. This latest investment was led by Northstar.vc and saw participation from existing investors including Matrix Partners India and 8VC. This brings Rocketlane’s total funding to an impressive $42 million.
Addressing Challenges in Professional Services with AI
The company aims to address the mounting pressure on professional services teams to deliver exceptional customer experiences while navigating a rapidly evolving business landscape.
This new influx of capital will fuel Rocketlane’s mission to deliver AI-powered experiences specifically designed for professional service teams. This will involve:
- Automating routine tasks: Freeing up valuable time for teams to focus on delivering exceptional service and high-quality project outcomes.
- Improving collaboration and communication: Both within teams and with clients, leading to increased efficiency and transparency throughout the project lifecycle.
- Providing valuable insights and recommendations: Empowering teams to make data-driven decisions, optimize processes, and achieve better results.
Rocketlane’s Vision: A Future Powered by AI
“We are building a future where AI empowers professional services teams to operate at their best,” said Srikrishnan Ganesan, CEO, and co-founder of Rocketlane. This vision is built upon three key pillars:
H3: 1. Transforming Project Delivery with AI
Rocketlane is developing AI capabilities to transform how projects are delivered, making them:
- More predictable: Leveraging AI to anticipate potential roadblocks and proactively address them.
- More efficient: Optimizing resource allocation and streamlining workflows for maximum productivity.
- Higher quality: Ensuring consistently exceptional results that exceed client expectations.
2. Democratizing Access to Expertise
Rocketlane aims to bridge the gap between expertise and execution by:
- Capturing and codifying best practices: Making valuable knowledge easily accessible across teams and projects.
- Providing personalized recommendations: Guiding teams towards optimal decisions based on data-driven insights.
- Facilitating continuous learning: Empowering teams to continuously improve their skills and knowledge base.
3. Redefining Customer Experiences
Delivering exceptional customer experiences is paramount. Rocketlane is committed to:
- Creating a seamless and transparent client journey: Ensuring clients feel informed and engaged throughout the project lifecycle.
- Building stronger and more collaborative relationships: Fostering trust and open communication between teams and clients.
- Delivering consistent value: Consistently exceeding expectations and driving tangible business outcomes for clients.
This latest round of funding underscores the growing recognition of the power of AI in transforming the professional services industry. Rocketlane is well-positioned to lead this transformation, empowering teams to thrive in the age of AI-driven customer experiences.
